California and harrahs in cali is so much better food, bigger rooms, and treat you well even Pechanga and valley view actually make you feel better if you lose eith and talk to you like a person And swear I’ll come back, thrrr are other casinos who treat you way better i.

Ĭasino save your money or go somewhere for better service they will treat you like a criminal here their doorman are supposednofficers too like really? No wonder they have no manners hire officers to greet their guest ? Wtf top casino my ass top for thr magazine they probably paid the writer to make a bogus award for because who voted ? When ? Just marketing schemes to fake them selves as actually caring for their guest they woulda made more money from me if they were honest and owned up to there hotel malfunctioning equipment it they want to be petty and charge $500 because they are short sighted. They want this to go to court because money is everything to them people are second it seems. Then they charge me $500 even though I left because I told them I won’t stay here then and still they charged me $500 unauthorized and want to continue to argue with me about it. A different room later they didn’t even have enough towels but they claim shower wasn’t used.

When I tried to leave they said they could get me. But even though they did not smell anything they claim that it was not steam but smoke that caused it they should have put me in the new room already but had me stay In a malfunctioning room I did not feel like a guest at all there terrible made me feel like I was doing something wrong with there flashlights and really? Needed that many officers? And 2 techs who just blew thr alarm with a blower! I work in alarms industry and that was an obvious rma detector but they fix it by blow dryer remove reset and put it back.

So then not only did they come in like they were raiding thr room with 10 officers like I did something wrong thr guy calls me a telling me I didn’t shower and it was not wet when he checked he saw it was wet. I go thereafter again and now there room smoke alarm has a problem and goes on for no reason first time they said it sometimes does that and I might need to get a diff room but they did not give me another room. This place is terrible I was comped a room and then they have a black out okay i let them slide for that all that money and can’t get good generators or donate to improve the county they do business in greedy they buy a Vegas casino instead so they couldn’t even power up casino.

San manuel casino hotel from pasadena